5 Ways To Handle Patient Complaints

While working as an LPN, you will come across hundreds of patients, everyone with a unique behavioral characteristic. Considering their illness, patients often tend to lose their calm and at times get engrossed by anger. They often start complaining about minute things that do not go as per their expectations. In order to deal with such patients, an LPN must know how to handle the complaints registered by the patients. Let’s understand how to handle patient complaints below. (more…)