Engagement with patients is not just a healthcare necessity; it’s a strategic business move. By creating an environment that makes patients feel valued and cared for, healthcare facilities can significantly reduce patient turnover. Retaining a patient you already have can be about 25 times more healthcare cost-effective than acquiring a new one. This financial advantage, coupled with improved patient outcomes, underscores the value of patient engagement in healthcare. Let’s define what is patient engagement and the benefits of patient engagement in healthcare settings. (more…)

According to the Centers for Medicare and Medicaid Services, the survey is a standard survey instrument and data collection methodology used since 2006 for measuring patients’ perceptions of hospital care. (more…)